What is Microsoft Dynamics 365?
Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. We at BI Consulting Services can help you with your Dynamics 365 implementation and ensure your project runs seamlessly.
Dynamics 365 includes more than a dozen apps and add-ons, which address your needs for ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and so much more.
Dynamics 365 customers license the apps that provide the best value for them. The whole Dynamics 365 family is designed to provide you with maximum flexibility and extensibility.
Because of this flexibility and rapid innovation, Dynamics 365 (D365) can adapt to fit almost any business. But it can also be hard to understand, especially with all these acronyms flying around: D365, CRM, ERP, and so on.
Dynamics 365 ERP solutions focus on your core accounting, manufacturing, and distribution needs, but extend to much more. Overall, their value to your business is to increase your automation, efficiency, control, and scalability.
At the highest level, there are 2 main Dynamics 365 ERP solutions to choose from: Business Center and Finance & Operations.
Business Central is usually best for small and medium-sized businesses, while Finance & Operations is usually best for larger companies. However, there are many other differences between the two, and the best fit for your company depends on your specific business needs.
Now, within Finance & Operations, there’s a little more detail. Even though most customers, commentators, and consultants still call it Finance & Operations, Microsoft now licenses it as 2 different apps:
It’s still a single implementation, but you now choose whether your individual users have access to one or both apps, depending on your business processes.
There are also several offerings within Dynamics 365 that go beyond ERP and CRM:
There are also several other Microsoft AI offers, especially in the Power Platform and Microsoft Azure Cloud.